Sunday, February 28, 2010

My "Wireless N" Device

I got a brand new wireless N router. I was tempted to get a wireless N device to try the high speed wireless connection. I just couldn't resist it and finally I got myself this wireless N device...


Wahlau eh. That's my friend's reaction when got to know I bought this because of "wireless N", a lappy instead of a wireless N USB dongle! Hehe... I must admit wireless N is just an excuse for me to get this new toy :P


It's an Acer 1810TZ notebook or netbook that's what some tech forums categorized it. Few more additional info on its spec...


Unbox it to unveil the full package...


Pretty standard and everything still in its seal, the sleeve case, lappy, power cable on top of lappy, power brick with warranty booklets and quick start guide below it, and last on the left is the battery.

Let's read the "just for starters"...



LoL. I really laugh out loud when I read it. I know I am IT geek, but don't you think the 6-step guide sounds dumb even for non-IT literate buyers? I bet none in the world would find it useful, no?

The typical glossy top like other lappies...


This is really a fingerprint magnet.

Let's see what are the I/O interfaces available...


From left, the VGA, power connector, air vent, HDMI (!!) and USB. Now the other side...


From left, 5-in-1 card slot. Headphone jack with SPDIF digital output, mic out, 2 x USB, Kensington lock and the gigabit (!!) port.

Now the rear...


No doubt the battery compartment. Hidden in there is the SIM card slot for WWAN or 3G/HSDPA module. Too bad, Acer Malaysia does not offer this model here...


Nor in Kiasu Land Singapore...


Perhaps it's not feasible in local market 'cause the ISPs are aggressively offering "free USB modem", an addition of few hundreds bucks for the built in modem may hinder buyers away. But it's still my preference.

Now the bottom...


User-accessible hard disk compartment on the left, 2 x RAM slots for 2 x 2GB RAM sticks and PCI-e compartments for 3G HSDPA at the middle compartment, the yellow arrows point out where the speakers are, and the red arrows point out wifi and bluetooth switch.

Open up the lid...


Full sized keyboard with multitouch touch pad. I guess I may need some practices to familiar with the keyboard design.


The glossy LED screen with built-in microphone and 1.3MP webcam. I think I prefer non-glossy type like the one on my lovely Wind. We shall see later.

Now to the power brick with its spec...




Arrgggh! I dislike the thick and heavy power cable, it's not portable at all!!

Last but not to miss the sleeve case...



Instead of a thin stick on, it has a big square patch. This may be useful...



You can gain a little height there, perhaps to slip in some big paper notes.

Let's stop for now. Carling Cup Final is getting exciting.

To be continued...

Saturday, February 27, 2010

Getting There

Ok, GPS is getting common but not to the extent of popular in BullehLand. Many times I still have to resort to verbal or conventional ways of guiding people to get from point A to B. This time again, this is how you get there if you are from PJ to Klang direction via NKVE...


Exit to Setia Alam via Exit 102 as shown above. Pay the toll...


After toll, exit to the first ramp you encounter on the left...


Keep right on the ramp, wait for green light at the junction and turn right. Turn right again to head back to NKVE on opposite direction...


In fact you are making U-turn via the bridge.

Keep on the left lane. Exit left to enter Setia Eco Park / Jalan Eco-Nusantara...


You are reaching soon when you see this UFO landmark...


Exit 3 o' clock or second exit at the roundabout after the UFO building...


Follow Canopy Club direction. Go straight to the end and find a good fengshui lot to park your vehicle. Lock your vehicle and walk in to this building...


Welcome to Canopy Club, Setia Eco-Park. Welcome to my new niece's full moon gathering.

Here's the detailed map...


Are you invited? You are if you received the invitation card with date and time of the event. Hehe...

Thursday, February 25, 2010

Linksys Customer Service in Malaysia

I always quote, nothing is impossible in this BullehLand. I think many who live in the same soil would agree with me. There is always exception though, getting good customer service is something even Tom Cruise may fail his mission in this soil land. But exception of exception, once in a blue moon you may be surprised with good service.

Look at this...


Nothing special, it's just a Linksys Wireless ADSL router that I bought and blogged about it on April 2009. Let's see these 2 photos...


If you can't spot the difference, what about this...


Yep, my router is upgraded from wireless G to wireless N, model WAG54G2 to WAG120N.

Nope, I did not buy a new one but the wireless N router is free of charge, as a replacement of warranty claim on the G router.

The G router was faulty a week before CNY. It's still covered under warranty, so I submitted a RMA to Linksys online and got a confirmation for one-to-one exchange by Linksys. I was requested to return to the retail store where I bought the unit for a swap-replacement. So I happily went to the store at Low Yat, returned the complete package of the faulty unit with RMA form and original receipt. I was turned down by the store rep that he could not give me a replacement unit and required me to wait for at least 2 weeks to claim warranty! Reason, the G router model was obsolete and the store did not carry anymore, so the only way is to return the faulty unit to the distributor and see what I would get. As my friends may have expected, I almost burned the store, unfortunately I did not have C4 explosive with me. After some heat exchanges on words with the store idiot, I managed to get the contact info of the distributor to DIY the claim.

I called up the number, diverted to a sweet voice lady who in charge of Linksys products. Upon understanding my case, she immediately check in her system if there's any G router model for replacement. In less than a minute, she told me to return the faulty unit to her company and she would replace it with a newer model since G router is no longer in stock, which was the N router I got above!

I then took down her direct line, got the address and without further delay, I hopped on to my car and drove to her office in Selangor Science Park, Kota Damansara...


As you can see from the map, the company is ECS. You can directly search the company in MFM map! In the end, I'm a happy Linksys user!

Lesson learned from this incident, the retail store - blacklist and ban for whole life. Very simple case handling method you can read from above, why can't the store make a call to ECS (the distributor) to confirm and replace me the N router just like what the distributor did to me? Just a simple thing right? Alternatively, there are certainly many other methods to satisfy a customer, provided you are customer oriented to provide good service to the customers. Ok, I may be just a ciku customer to the shop, but now I strive to do my best and die hard to convince my gangs NOT to buy anything from this particular fuck up store located opposite C-Zone or Compu-Zone in Low Yat. Not much, a mere +/- RM2500 of gadgets from my gangs in a month, Jan 2010, definitely not rewarded to that fuck up shop. Perhaps an LCD or two coming in due time too. We rather pay a little premium (and sometimes cheaper!) for an assurance on good service. In contrary, C-Zone gave a very good service to my gang who claimed a one-to-one exchange on hard disk even more than 2 weeks after purchase!

Another tip if you are buying Linksys products. I do not know if ECS is the sole distributor, so getting a Linksys product by ECS may be a better choice (for easy warranty claim) if there is more than one distributor. You can check with the store before purchase. Oh, allow me to recommend you not to visit that fuck up store.

So now I am on an entry level of wireless N router. Hmm... I need to get an N device to enjoy the upgraded wireless speed. ;)

Thanks to ECS, in particular that sweet voice lady. Thumbs up for your good service!

JinJang Fish Head

Eat eat eat.

Chinese like to eat, you can't and you won't miss big eating during CNY. If you don't eat big, you don't celebrate CNY. Somehow this post isn't anything about CNY eating, it's been in my hard disk for months, I think almost a year already, you can see some CNY greetings like 大地回春 in the menu too! I oversighted to post it but a recent visit back to the restaurant for CNY eating, the "closing dinner" 收工酒 recalled my memory.


The restaurant. I like the big Chinese words on the board, this is not common in BullehlLand.

I believe this restaurant is no stranger to surrounding residents or those live in KL-Kepong area, proven with media interviews...


Not air conditioned and very simple setup in the restaurant with no decoration...


Decoration is unnecessary IMO, but the restaurant has very good menu with quality photos...







Now compare the real dishes (the Mongolian knuckle and normal steamed fish) below with photos above...





Perfect!! 2 thumbs and 2 toes up for this restaurant! Highly recommend this restaurant if you are into Chinese / Oriental food. This restaurant did not disappoint me for my both visits.

Here's the location in Kepong and business hour...


Here's the detailed map...


Jalan 3/36, same row with another good restaurant Lit Heong Seafood Restaurant and next to Restoran One One Nine Eight. Not in MFM map, perhaps I should submit a POI.